Contact

Questions, problems and character suggestions all arrive in the same inbox, and all of them get read.

What to send us

Membership and billing questions, a companion behaving in a way that does not match her profile, a page that will not load on your device, or an idea for a personality that is missing from the catalogue. For character requests, a couple of sentences about the voice you have in mind is more useful than a list of traits.

How long it takes

Most messages are answered within two working days and all of them within five. Billing issues are handled first. If you have written before, mention it so we can find the earlier thread.

What we cannot help with

We cannot recover the content of a conversation you did not save, and we cannot provide advice on medical, legal or financial matters through support. For anything urgent involving personal safety, contact the appropriate local service rather than us.